Contact Us & Support

Contact Us & Support

We're here to help

Do you need technical support or are you looking for more information about our products and services? Use the tabs below to find what you need.

BEIMS has a new look and feel, along with a new name: Pulse.

Set your team up for success by upgrading to the latest version of Pulse today.

Our support team is available 8am to 5pm, Monday to Friday.

If you need technical help with Pulse, contact our support team now via email [email protected](we’ll get back to you within the hour) or phone +61 3 9602 2255.

Pulse Portal

Access the Pulse Portal to see:

  • Details about your software (including current version) and licensed modules
  • The latest software versions to download
  • The status of your support tickets

Our support team is available from 8am to 5pm, Monday to Friday.

If you need technical help with FMI Works, contact our support team now via email [email protected] (we’ll get back to you within three hours) or phone +61 3 9600 1646.

For additional information about our products or to arrange a demonstration, complete the form.